New Client Registration
Thank you for choosing VetiVa! To get started, clients need to fill out the new client registration form. This will help us gather the necessary information to provide the best care for your pet.
Information Collected
The new client registration form collects the following information:
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Your Name: We need your full name to create a client account in our system.
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Email Address: Your email address will be used for communication, including appointment reminders and updates about your pet's health.
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Phone Number: Having your phone number allows us to contact you quickly if needed, such as for urgent updates about your pet.
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Address: Your address is important for maintaining accurate records and ensuring we can reach you if necessary.
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Pet's Name: We'll need the name of the pet you're registering as a new client.
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Pet Type: Indicating whether your pet is a dog or cat, helps us prepare for their specific needs.
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Pet's Age: Knowing your pet's age assists our veterinarians in providing appropriate care and treatment.
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Pet's Gender: Understanding your pet's gender is important for certain medical considerations.
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Pet's Breed: The breed of your pet can provide helpful information about potential health concerns or predispositions.
Medical Record Request
Receiving Medical Records
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For referral cases, we will request the client's medical records from the previous clinic.
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For other consultation cases, if the client has records from other clinics, the clients are welcome to provide those records for reference.
Sending Medical Records
- If a client requests to have the medical record sent to another clinic, we will send it after veterinary approval. (within 24 hours after consultation)
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We will directly send the complete medical record to the requesting clinic.
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Clients can request and receive copies of history, laboratory reports and imaging studies (e.g. X-rays, Ultrasounds) from us.